Refund policy

We hope you love your NIALIAH pieces. If for any reason you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.

Return Policy

• To request a return, please contact us at info@nialiah.com within 14 days of receiving your order.

• Once your request has been reviewed, you will receive a return confirmation. Please wait for this confirmation before sending your item back.

• After receiving confirmation, the return must be received within 14 days.

• All items must be returned in their original condition, unworn, undamaged, and with the original tags still attached.

• Returns that do not meet these conditions will not be accepted.

• Return shipping costs are the responsibility of the customer.

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Refund Policy

• Once your return has been received and inspected, you will be notified regarding the approval of your refund.

• Approved refunds will be issued to the original payment method within 10 business days.

• Please note that shipping costs are non-refundable.

• Depending on your payment provider, it may take additional time for the refund to appear in your account.

• We appreciate your patience and understanding.